Terms of service

OVERVIEW

This website is operated by tpaapparel. By accessing or shopping here, you agree to the following terms, optimized for e-commerce to cover orders, after-sales, and user conduct. We prioritize clarity on your rights and obligations while reserving the right to update terms as needed.

SECTION 1 – ONLINE STORE FUNDAMENTALS

  1. Eligibility
    • You must be of legal age; purchases for minors require guardian consent.
    • Prohibited uses include illegal activities (e.g., counterfeit production, fraudulent transactions).
  2. Conduct Policy
    • No transmission of viruses or destructive code; commercial misuse of product info is forbidden.
    • Violations result in immediate account termination with no fee refunds.

SECTION 2 – ORDER & PRICING TERMS

  1. Order Handling
    • We may refuse/cancel abnormal orders (e.g., high-frequency purchases from one address, suspected reseller hoarding).
    • Provide accurate billing info; address/payment changes must be notified 24 hours before shipping.
  2. Pricing & Inventory
    • Prices are subject to change; promotions are final as displayed at checkout.
    • "FINAL SALE" items are non-returnable; out-of-stock clearance items have real-time inventory.

SECTION 3 – PRODUCT & SERVICE DISCLOSURES

  1. Accuracy Notice
    • Descriptions/images may have errors (e.g., color variance, size tolerances); verify details before ordering.
    • Historical prices/inventory do not reflect current status.
  2. Service Modifications
    • We may adjust services (e.g., shipping methods, return policies); major changes post 7 days in advance.
    • No liability for service interruptions due to policy shifts or supply chain issues.

SECTION 4 – RETURNS & EXCHANGES

  1. General Rules
    • Non-custom items support 7-day no-reason returns (must be unused with original packaging).
    • Custom/bespoke items, perishables, etc., are excluded; see detailed Return Policy for exceptions.
  2. After-Sales Process
    • For quality issues, submit photos/videos within 48 hours of receipt; late reports imply acceptance.
    • Buyer covers return shipping (unless due to quality defects); refunds process 3–5 business days after inspection.

SECTION 5 – THIRD-PARTY SERVICES & LINKS

  1. External Tools
    • Third-party plugins (e.g., payment gateways, analytics) are provided by independent providers; we disclaim liability for their services.
    • Using such tools means agreeing to their separate terms.
  2. Link Disclaimer
    • External links are for reference only; we do not vet their content or credentials.
    • Disputes from external links are between you and the third party.

SECTION 6 – USER CONTENT & PRIVACY

  1. Submissions Policy
    • Comments/suggestions submitted to us are granted for free use (editing, display, commercialization).
    • No illegal, infringing, or harassing content; violations lead to account suspension.
  2. Privacy Protection
    • Personal data handling follows our Privacy Policy (link provided).
    • Payment info is encrypted, but network security cannot be 100% guaranteed.

SECTION 7 – LIMITATION OF LIABILITY

  1. Warranty Disclaimer
    • Products are provided "as is"; no guarantee they meet expectations (e.g., fit, style).
    • No liability for delays due to force majeure (e.g., pandemics, logistics strikes).
  2. Damages Limit
    • Our liability shall not exceed the order value paid.
    • Indirect losses (e.g., missed opportunities, lost wages) are excluded, though some jurisdictions may override this.

SECTION 8 – TERMS UPDATE & DISPUTE RESOLUTION

  1. Amendment Process
    • Updated terms post on the website; continued use confirms acceptance.
    • Regularly check the Terms of Service page for updates.
  2. Governing Law
    • These terms are governed by U.S. law; disputes are litigated in California courts.
    • Invalid clauses do not affect the validity of others.

CONTACT US

  • Email: support@tpaapparel.shop (subject: "Terms Inquiry + Order Number")
  • Phone: +1 310 980 7017 (Mon–Fri 9:00–18:00 PST, order dispute hotline)